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I ordered one pair of lovely waterproof shoes for an upcoming trip. Upon timely arrival I found the shoe design unsuitable for my full foot. I contacted the vendor and the vendor,
Deporvillage authorized a return at my expense. They suggested I used a shipping company that tracks packages. I chose to use the same as they used to sent it. Imagine my surprise when I was quoted $160.00 U.S. dollars. The price of the shoes was $98.00. So I seem to be stuck. Why would a US client purchase a returnable item from this vendor when they do not pay for returns? I cannot understand the marketing outreach on this! Disappointed in Miami
Tip for consumers:
why doesn't company cover return mailing charge?
Products used:
shoes did not fit
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