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Paula H.

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Total Points
81

1 Review by Paula

  • GardenBargains

4/5/11

Placed an order followed by another order a week later, following good deal in email. Claims to be 7-14 day delivery but after 24 days nothing had arrived. I emailed four times but got no reply at all. I then received email from someone at company to say one of items ordered was no longer available - this gave me a real name to contact! Two emails later i finally got an answer to the question "When will my order arrive?". She told me it would arrive at the start of the following week. One bit out of four arrived. I emailed the company to say i wished all outstanding orders to be cancelled as they had not fulfilled their part of the deal and were unable to reply to emails. No answer but one more part of the order arrived, making it 2 outstanding items - a clock and solar lights, so there is no room to say the order is seasonal. To date i still am unable to get them to respond, despite sending a further email to say i will leave bad feedback wherever i can. The order is not cancelled and it is not arriving. Steer clear!

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