Paula M.

I was gifted my Altra Vanish carbon shoes since I could not afford the $240 price tag. Unfortunately, after my first run they showed wear & tear. Then 86 miles in, there were dime-sized holes in both soles. I sent pictures to Altra. They claimed "normal wear and tear" and rejected my request for help. I've been a loyal Altra customer for 12 years. I've since researched and purchased another company's carbon plate, wide toe box shoes, and am very pleased with them. Plus, they were $100 less than Altra's Vanish. Altra lost a loyal customer.