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Never received products yet they charged my credit card every week. When i finally realized what was happening they refused to refund my money. I never got their snacks yet paid over 100.00 dollars. The delivery company they use is a freight company with no tracking information. How convenient. No telephone customer service. Save yourself aggravation and buy your snacks at whole foods
This company is completely disreputable. Their guarantee comes with only a 45 day satisfaction policy. If you buy a case like i did i did not get to their disgusting wines until after 45 days. Do not participate in their offers. You will be sorry.
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Hi Paula - we're sorry to hear that you have been charged for boxes you haven't received.
Our boxes are shipped with USPS on a standard delivery service, and although they cannot be tracked, are scheduled to arrive alongside your regular post.
Although we do not offer telephone support, our team are more than happy to assist with all queries over email at hi@graze.com. Please do not hesitate to reach out if we can be of any further help.