Paul L.

I am from London, Ontario and have been dealing with Long and Mcquades for quite some time. I will admit I was very hesitant in dealing with a company this large at the beginning.

I thought because it being so large that it just wouldn't give me the one on one customer experience. I was wrong!

Long and Mcquades has gone above and beyond to make me feel like they absolutely care about me in a genuine way. If you have any concerns or issues with a product, they are there 100% to rectify the situation. They don't question you in a manner that makes you feel like the problem is not their fault, but instead ask you what can they do to correct the situation.

If you have any questions about certain products, they will take the time to get you an answer. They genuinely listen to you as an individual and treat you with respect and not because they feel like they have too, but because they want to.

Long and Mcquades is there to back you up.