Paul L.

I returned an item for refund. The item was confirmed to have been received by Territory Ahead on 4/4/2022. On 5/4/2022, having not received a refund, I called their customer service and was told the refund would be forthcoming. On 5/18/2022 I called customer service again and was told that due to a change in credit card processors refunds had been delayed but should be completed by end of May. On 6/7/22 I called again and was told that the refund would "hopefully" be done in June! On 7/21/22 I called AGAIN and got the same story! I have ordered from Territory Ahead occasionally for many years, but will not do business with them again!