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paul w.

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1 Review by paul

Orchard Supply Hardware (OSH)

  • Orchard Supply Hardware (OSH)

“Your rewards programs consistently dissapoints!”
1/1/17

My rewards never seem to amount to anything. Its really annoying considering that every transaction I'm asked to give the information to the cashier which takes quite a while.

Suggestion: Instead of rewards just give consistently great values. Also that greeter at the front door is a really great service; hope that will continue. This separates you from Home Depot and even Central Valley here in Napa, CA where the employees flee from any inquiry. Yet Wal-Mart still has the greeter and good prices. Your return policy and checkout process are better. The check out process would be twice as fast if you dump the rewards program.

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