P B.

Ordered this dress only because IT was listed as SHIPS IN 48hrs with listed EARLIEST arrival date of February 20,2014. Prior to ordering I chatted online with reps twice who assured me that the item would be delivered by February 22,2014. I decided to order dress after I was eased with the turnaround time. With each online conversation I informed the rep that I was saving the text of this conversation (a option this site offers) and that all I found was bad reviews on the delivery time. I returned to the site to check status and was told via chat again that it was in production and would be on time as previously promised. On February 21 a day before scheduled delivery I received a email and phone call stating that they will not be able to fulfill order as promised. Really it was just in production so what happened. Was informed that it would over a week before my funds would be reversed. Please everyone try another site. I don't buy based on reviews however I wished I would have now. Here it is I don't have a gown with my event coming up soon. KissDresses tried noting to satisfy the issue or tried to keep me as a returning customer. Completely false advertisement. Poor customer service. Store site listed as California however items ship from china with language barriers when u do get someone on the line. Buyer please beware. Complete scam!