Peggy F.

I placed an order and when it didn't come in after 2 weeks I called to cancelled the order. I was given a cancellation number. The order arrived 18 days later. I called for a prepaid label to return the package. The representative told me it could take up to 14 days to receive the label in my email. I waited 14 days and called and when I received the label it wasn't prepaid. I was going to be charged $17 to send the package back by UPS. I called again and was sent the same label. I called again today and asked to speak to a member of management and am now on hold, as of right now it has been 43 minutes. I will never buy from this company again. If I could give no stars I would.