They illegally charged me 40 pounds for additional handling but there is no evidence and no proof. I packaged my box with huge amounts of tapes and I secured my boxes. But during the shipping, they destroyed my box due to improper moving. So it should be their responsibility to help me fix the boxes. However they just charge you even without you knowing. Your money just gone without any notice. That's unlawful! That's the worst company I have ever met! AVOID!