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BUY WITH CAUTION: Deporville have laid out their website to disguise the fact that UK customers are liable for Import VAT.
This cost me £45.85 on top of the £212 I paid for a Giro bike hemet.
When you get to checkout it even says "this is the total you pay"
However - tucked away is a vague piece of info about subject to taxes applying in the destination country.
Having seen the reassuring "this is all you pay" message, I foolishly thought that message was telling me not to worry about the small print.
What they are doing appears to be legal - but it is also deliberately misleading.
When communicating with them they were
Certainly prompt in the reply - "the information is on our website and you have no right of redress"
Proof of purchase:
Information about your order *******
Giro Aether MIPS Helmet Red White Black1x Giro Aether MIPS Helmet Red White Black
Your Deporvillage team <*******@deporvillage.com>
Tip for consumers:
add 20% to price quoted - you will be charged this Import VAT by the courier before the goods are released.
Products used:
Giro cycling helmet
Peter C.'s review of Deporvillage earned 7 Very Helpful votes
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Their website does not list correct sizing info. (This is a jacket that I have bought previously...
The website does not make you aware that there will be both 20% VAT and import duties to pay...
