Peter C.

First off, Efloors had the best price for my Shaw Pantheon HD+ natural bevel Alabaster after looking at nearly 10 other websites and getting quotes, plus I got an extra discount for Black Friday. Second, once the pallet of flooring arrived, some boxes were damaged - BUT Efloors asked me how many boards were damaged and refunded me per damaged board (with a picture for proof). Some of the stair noses and trim were also damaged, and since those were in stock, Efloors shipped me replacements very quickly. (They probably would have sent me new floor boards too, but they were out of stock and shipping from somewhere overseas). Third, I spoke to Neely Abegg on the phone from the original quote through dealing with the damaged goods and she was AWESOME! Very friendly and kind! She even was patient enough to check on my order while I was waiting for it to be shipped. I was really hesitant initially to buy through this company, but I do not regret it at all. Now installing the floor was NO easy feat, but over the course of a month, I was able to install it all myself (with help from youtube - Home RenoVision DIY and So That's How You Do That!) with the help of a friend and a LVP cutter that I borrowed from a professional installer (probably not needed, but made cuts fast). In all, I love this flooring and everyone who comes to my house says that they like it. Of all the LVP flooring samples that I had in my house (>50) this one was the most realistic and didn't have that harsh straight joint seam that your socks are almost surely going to get stuck to over time. It's a shame that my local flooring store who sells this flooring wouldn't match any web price! But I saved literally thousands of dollars with Efloors. Also, FYI, Shaw owns Coretec, who makes the Shaw Pantheon HD+ Natural Bevel (so its actually a Coretec product!)