Peter H.

One of the worst companies that I have had the pleasure of dealing with. Their shipping is expensive and slow. It seemed like I was getting a good deal on an airsoft gun even with $16 in shipping costs. After two short weeks the gun showed up. The gun worked for an hour. So I went to the website to see what to do to return the gun. Thankfully my situation fell into the approximately 1% of reasons that you can return the gun (only for exact replacement). So I contact Customer support and wait some more. Then I contact them again and finally get the RMA#. I have to send the gun back for replacement, but guess who gets to pay the shipping charge for their faulty product? That's right, me. At least the $16 I had to pay got the gun there in 2 days... weird. After about another week they send an email saying that they don't have that gun anymore and I can only get store credit. So I get store credit for just the price of the gun. No original shipping cost, no second shipping cost, and nothing to cover the cost of shipping that would be incurred by using the store credit! I would understand if I was returning the gun because I changed my mind or if I didn't like it. They sent me a non-functional product. I would recommend not buying from this company and if you do, be sure to think about the complete lack of support or care that you will get from the company.