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Peter H.

Ontario, Canada

Contributor Level

Total Points
100

1 Review by Peter

  • Parts Avatar

12/8/22
Verified purchase

READ EVERYTHING, I have been bitten in the $#*! twice by not reading the fine print.
Great prices but if you do not check the fine print the parts are not 100 percent identified. My mistake, spark plugs, first one to pop up showed a box of 4 so l assumed that all plugs were sold as quantity 1 equals a box of 4 plugs, no, no, no plugs are each and at over 18 dollars not worth the price, as Napa sells same item as set of 4.
While on the Chat feature to try and remove the item less than 5 minutes after placing the order, no cant remove and item, only option is to cancel the whole order and start process again, stupid to ship and item that is only going to be shipped back. This company needs to have a telephone system of assistance. I hardly ever use them, and this is why. Remember READ THE FINE PRINT

Tip for consumers:
READ EVERYTHING

Products used:
I will use all products orderd the issue with Parts Avatar is the way the web site is laid out, if not carful to read all the FINE Print, you willnot get the product your think your getting.

Service
Value
Shipping
Returns
Quality
Thumbnail of user monicas394
Monica S. – Parts Avatar Rep

Hi Peter,

We’re sorry your experience didn’t match your expectations. For any outstanding issues related to your order, you may contact us at customerservice@partsavatar.ca and we shall resolve it for you. Your feedback is valuable to us. Thanks for sharing it with us.

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