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My order was messed up…One frame completely missing and received a duplicate order of another frame. They are not taking phone calls so two emails later, and three live chat sessions I am finally told they cannot upload the SKU number for my missing frame. Only through MY efforts would I have found this out. Will never order from this company again AND the frame that I never received is still on their website despite NOT being able to be offered to customers
Tip for consumers:
How poor the customer service was and that their software for orders is not functioning well
Products used:
A frame
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