Pilar R.

If I could I would give 0 stars. Cheapticketsdeal is basically pure scam and a the most dishonest company I've dealt with.
They owe me over $2,000 of credit from tickets that got cancelled during Covid and we I have never been able to re-book to new flights (even if the credit is valid until Dec'22) or got a refund. After chasing them via phone and many emails (which 99% of the time got ignored) they replied that we should ask for the money back to their supplier! Even if we have never had any contacts or done any transaction with their supplier! Their Customer Service and Concerns Team have no process and no training at all on how to deal with complains or they are simply told to ignore customer complains. I'm now in the middle of a legal action process with the small claims court in the UK and I will also contact Skyscanner and Kayak to share the legal case, to try to stop this scammers from listing in global travel comparison sites and to prevent other customers from falling into the same trap.