I am appalled to see a company operating like this in the United States. I have spent 10 months dealing with them, which has been an absolute nightmare. The only consistent thing they are able to do is fabricate reviews.
This company is totally dysfunctional and has made my life living hell. I am shocked other writers have not complained, but once again this reiterates the credibility of reviews. I entered into an agreement with them in September 2022 and expected to receive my royalty payments by 2/28/2023. This hasn't happened. They do not answer calls or respond to emails or texts. Authors beware! This company is totally unethical.
Not only am I waiting for royalties from this company, but paid them to do marketing, publishing and an audiobook. It has been 10 months, and I still haven't received a quality book trailer, audiobook, SMM, SEO, Wikipedia page, or Google preview. I purchased a platinum marketing plan- but I am still waiting for the trailer. The first draft was a powerpoint with 3 slides with Google images. My project has been switched to five program manager people, each more dysfunctional than the rest, with absolutely no oversight. They never published one thing for me or completed the audiobook. They shipped me printed books with the wrong cover twice! This company is incompetent with disregard for authors. Fellow authors: Do not allow yourself to be taken advantage one, and my only hope is that this very long review prevents other writers from experiencing the same fate and agony.