My experience with this purchase was positive (I have yet to set up the desk itself). Luis was awesomeee. I so appreciated their help with the extra touches my order required. I had a follow-up question about t-shirt sizing (obviously not super important) and Luis even got approval to send one out to me at no extra cost. Truly regardless of the t-shirt, I sincerely appreciated Luis's time and help with helping us feel supported with a big purchase during a stressful time (moving, painting, etc). Thank you for all your help Luis!