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Very dissatisfied with the auto repair process/ experience. Estimate given was 15-days. It took them a total of 53-days before I could get my car. Even after the Quarter panel it took them 27-days to deliver my car. Estimate date seems like just a pencil wiping process at Gerber; owner does not provide you any ETA on the repair. Seems an utter lack of planning process. Sent email to the corporate office—looks like they lack customer care. Overall, it was a horrendous experience—would not recommend.
Prashanth J.'s review of Gerber Collision earned 7 Very Helpful votes
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