EC A.

6801 Ogden Ave, Berwyn, IL *******

I've been to this location multiple times and this visit was unpleasant and gotten insulted by the manager! 3/31/24 at 11am. I ordered 5 crazy sauce part of my big order and 3 sauces are full and 2 are less than half! I asked the employee to please put a little more as the other 3 are full! She said she cannot because she can get in trouble if she fills a cup?! But the other 3 are touching the lid! I don't understand. She asked if I would like a refund? I asked if she can please fill the 2. She said it's a policy they are allowed to fill to half. Manager came and said I don't like how you're speaking to my employees…. I said nothing to insult or be rude and manager said I was! Also stated the policy to fill halfway is online that's a LIE for a customer who ALWAYS orders online! No where online said only 1 scoop of sauce! Why you holding back the sauce?! Definitely a rip off on the sauce! WOW! AVOID this location unless you want rude customer service and to be insulted and for my money spent I rather go to a different location! Last time going to this location with rude manager that's there AND insults you for asking kindly to fill the sauce in 2 cups that weren't filled! Didn't offer any gratitude and how she sees the sauces filled half and then completely full!