Prissy B.

This internet company is obviously new since this is the first review. I wish I could say they performed in a 5-Star manner. My order took an inordinate amount of time and was never fully filled. After several contacts and over 3-1/2 weeks of non-receipt, I filed a case with PayPal. A week after the case was filed I received a partial order with no explanation, no back-order noted. Once again I contacted them, and they apologized and said they were back-logged. Since this order was for Presidential campaign materials I fail to understand the lack of stock. Long story short PayPal refunded my money. THEN I received a notification from The Patriot's Cave asking me to prove my order was only partially fulfilled by sending them copies of the shipping documents. By this time I had all my money back from PayPal and had trashed the shipping materials. The quality of the partial order was good but I had to go out and buy other signs locally to get what I wanted.

I sincerely hope they improve their Customer Service communication going forward because this left a really bad taste in my mouth.