Private N.

The BBB Complaints regarding CrowdSpring go unanswered by the company.
I paid Crrowdspring $299.00 for a t-shirt design that they advertised and promised to provide dozens of unique designs within 7 days and which they further promised a 100% refund if not fully satisfied with the designs. Three and four days later, after having received only one design, I contacted Crowdspring regarding my disappointment with the design and the fact that my 7 days was almost up and still had only 1 design that was not at all consistent with what I requested and very amateurish.
I requested a full refund multiple times prior to the 7 days being up and after subsequent amateurish designs that were not consistent with my brief. I received an email response from Ashlee confirming receipt of my written requests for a refund and stating "I will forward your request to our refund team. Refunds take around 3 weeks to complete."
It has now been over 30 days and not only have I still not received the refund, but no one from Crowdspring has responded to my follow up email regarding having not received the respond.