Rachael W.

Tried to use my card one day to find out my card was locked said to be possible fraudulent charges. I then call in to get them to unlock my card and pay off my balance. They take my payment and then tell me my account is suspended due to possible fraud with balance payments. Or fraudulent bank payments. I vot a notice ove 90 days ago saying that they are going to have to investigate the payments i made and make sure the account i was paying from was actually in my name.( which it is as a matter of fact) then a few days ago i got another letter in the mail now saying their is possible fraud with my social and my address and i needed to prove that i was actually who i claimed to be and that my address was correct. Same address for the last 5 years by the way. I sent in the verification documents that they requested and now im being told that i have to wait another possible 90 days or more for them to look at the proof and then they can still close my account even though everything they tried to say was fraud has been proven to be wrong on their part. And they are all to happy to take the payments that i made now equalling a total of almost 700 dollars for a half $#*! 300 limit and since they have put my account in a red flag state for fraud it has caused my credit score to drop with a max on my credit cap and also put a red flag on my company credit card. So not only have they caused my credit to drop by 34 points but they have caused me to have to close the doors to my shop because i cant buy anything with my other card till i have proof that i am no longer be investigated for fraud. So thanks Premier you have done the exact opposite of the promises you make duping suckers in to make a fortune off those with less then desirable credit history. You should be $#*! down as soon as my card has been released since i have a 0 balance i am going to demand a correction on my credit report and demand that they close my account and refund me for the $#*! Ive had to pay just to give them the verification they demanded. I might even attempt to reclaim the last income due to their goss abuse of power over someones finances. Oh and thanks to them and holding up now my two credit cards i just found out i missed a loan payment and don't know how im going to keep from defaulting on it because i cant buy the product i need to reopen my store. Nice blow to a single woman's whole world you guys are the one that should be investigated for fraud.