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This was my first time purchasing contacts from TTDeye. I ordered my contacts on Aug 16 and paid for express shipping. It is now September 24 and I have not received my contacts. If I would have known it would take this long I would have purchased from another website. I have contacted customer service multiple times and all they have told me is to be patient. I am done being patient and am very unhappy! I need my contacts now or demand a refund.
Rachell D.'s review of TTDeye earned 2 Very Helpful votes
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Hi,
First of all, we sincerely apologize to you for any inconvenience and unpleasant shopping experience that brought you.
About the shipping time, it could be influenced by many uncontrollable factors, which can cause delays.
In our attempt to serve you better and retain you as one of our valuable customers, would you mind updating your order number here? Then we will inform our customer service to help you
Best wishes!