If I could give them a negative score I would! They sent my dress in plastic and taped it about 50 times so they could save on shipping. It took about 30 minutes to get it out of the plastic. I had to custom order a dress because the size chart was all over the place. I gave them my exact measurements and told them if they had any questions to let me know. When I received the dress it did not fit AT ALL. I'm sure they pulled it off the rack ad mailed it as is. I'm 5'6 and the dress fit as if I was 7 feet tall. Not only that, it did not fit my waist and beads were falling off the dress. I asked to return it/for a refund and they customer service department was beyond rude and I was ignored multiple times and I was told to "Proove" the dress does not fit ( yes that's how they spelled prove.) The website and company is a scam. I went to leave a review as I am very mad and spent almost $200 on the dress and there is nowhere to leave a review even though it says there is! If you look at all the dresses, most none have reviews but the company gave themselves five stars on each dress/ item. STAY FAR AWAY FROM THIS COMPANY!