I believe this could be a great platform for some, and that the breeders on it do adhere to great health and genetics breeding standards, but at the end of the day, we found many even more awesome breeders outside of the platform at a better price, even after including the $500 we put down in deposit for a mini Aussie on Good Dog (+ additional $40 to Good Dog). We did not like the experience with our breeder at all - they told us there was a waitlist, but for the second litter we were on the waitlist for, they repeatedly skipped us or let others skip the line before the 7 week selection timeline she had originally given us - the pups were at the time 2-3 weeks old and hard to even see what they look like in the pictures. Unfortunately Good Dog's policies is mostly there to protect the breeders, so we did not even try to get our deposit back since it states in black and white (the fine print most people don't read through in the excitement of applying up for a new pup) we would not. We also realized after putting the deposit down and our bad experience, most breeders outside of Good Dog don't even charge as much. The breeder on Good Dog was charging $1000-1500 higher for a pup, and $200-$300 more for deposits in the Seattle / Washington area. The breeder we found on Facebook used to be active on Good Dog (we checked that after finding them on our own), was super communicative and professional, and gave us a much better overall experience.
Hi RH,
Thank you so much for sharing your feedback! We’re sorry to hear that you did not have a great experience with your breeder on Good Dog, but we’re so happy we were able to connect with you and that you were able to find a breeder that met your needs!
At Good Dog, our mission is to build a better world for our dogs by supporting responsible dog breeders, educating the public, and promoting canine health. Supporting and protecting our community of both breeders and puppy buyers is extremely important to us. Providing our community of puppy buyers with protection and support during their journey to purchasing a new pup is the most important thing, and we strive to ensure everyone in our community is provided with excellent service. When you make a payment through Good Dog with Protection & Support, you are backed by the Good Dog Guarantee. The Good Dog Guarantee protects buyers in the unlikely event that an issue arises and honors the terms that breeders and buyers agree to together.
Please feel free to email help@gooddog.com or call 855.446.6336 at any time. Thank you again for sharing your feedback - we wish you all the best!
- The Good Dog Team