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When I would order from ModCloth in the past it was always a wonderful experience but the quality of the products they sell has suffered tremendously, the products are cheaply made and marked up WAY too much for what you're getting. The dress sizes are incredibly inaccurate, clothing that is purported to be for plus sized women is absolutely inaccurate and for that reason I am having to return three items from their online store. Absolutely NO allowance for large chested women in their dresses, you used to be able to leave reviews on their site about this but I suppose they were getting too many poor/negative reviews. Save your money and spend it on quality clothing from reputable brands and save yourself the disappointment of their misleading marketing. There's no worse feeling in the world than being excited you found something beautiful for your body only to have your confidence shaken by the misrepresentation of the company's "size charts". It's a shame.
Tip for consumers:
Don't waste your time, buy quality clothing for less. You'd have better luck in a thrift shop
Products used:
earrings, still cheap, just had a post on the back bend when putting it into my ear...keeping them because they are still cute.
Can't purchase anything from this website, every time I tried to make a purchase (three times) I receive an email stating that YOOX canceled my order! Three times! They keep telling me to use different cards, not sure how many cards they keep on hand but I don't have an infinite number of cards, every card I have used is one their payment portal says is accepted. I called customer service rafter having my order involuntarily canceled the third time and the supervisor was RUDE and spoke over me the ENTIRE time. YOOX doesn't want your business they make it impossible to buy anything.
Tip for consumers:
Don’t!
Products used:
Nothing, couldn’t even make a purchase due to some BS bank verification.
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I ordered clothing for my daughter's birthday on January 10th, 2024. I was told I would be...
When I email customer service to check in on shipping dates they just keep giving me new dates a...
Hi, Raelynn. Thank you for your honest feedback. I apologize for any disappointment regarding sizing. Please rest assured that we remain committed, as we always have, to offering as many sizes as possible. We work hard to make clothing in fits that our customers will love and feel comfortable in, so if we fall short of that, we absolutely take it seriously. I will be sure to share your feedback about this with the appropriate teams. If you're ever in need of assistance with finding the right fit, our ModStylists are always happy to assist. You can reach them here: https://modcloth.com/pages/modstylists. You can absolutely still review your products, either through the email that is sent after you order, or through the product pages themselves on the website. I will certainly share your words with the appropriate teams.