Ordered a garden fountain from them that never arrived. When I filed a dispute with PayPal, they provided a tracking number for the city of my residence. After a lot of work with UPS, the tracking number tied to another shipper and was for a package to an industrial supplier in my city. PayPal was useless since there was a tracking number, but my bank credit card department is taking it seriously and working the claim. These guys are the most dangerous type of crook as they are sophisticated scammers. If you look at their "customer service" number on their website, it is disconnected. Their physical address ties to any empty lot in a run down residential neighborhood. How they got that tracking number they provided is beyond myself or UPS. They are slick and that makes them dangerous.