I bought a Panasonic microwave oven from Factory outlet store very reluctantly. I was forced to buy it and promised that it can be returned within 30 days no question asked with full money back. When I received it, I didn't like how it worked. I immediately called to return it and asked for a return label. The agent told me " I did not need a return label and I could bring it to any shipping center."
When I printed the so-called return label, it said return was at my cost and there would be a 15% charge on the credit card". I could not believe what I heard. I wanted to share my experience with others. They do not divulge nay of these information when they sell their products.