Placed a rush order for laptops, I am 15 minutes from the Vernon Hills, IL warehouse, they would not let me pick up the order, paid almost $200 to have it couriered a few miles and the order never showed up. No followup, called was on the phone for almost three hours with three different people no one had any answers. In purchasing for 30 years and I thought I would give them a try again, my overall experience was worse than ever!