I have read the reviews and have to say that after purchasing 20 different TFs I have had no complaints at all. One or two items were pushed back but when I reached out to them I had a polite reply in under 24 hours. I have ordered from BBTS and Side Show as well and find all three have been great. Everything I have ordered from TFsource has arrived intact and undamaged. I have paid great prices for the pieces I have purchased and have had great communication with the staff when something has been delayed. I give the 5 stars! I hate that others seem to have had bad experiences, I have only had great ones with this company and will continue purchasing from them.