RC S.

I have been a Godiva chocolate fan for many years, especially the Dark Choc Truffles. I have noticed, in the past couple of years in particular, quality and taste of these chocolates have gone south. The rich deep flavor has been replaced with a cheap sharp sweet taste, especially in the fillings. Also customer service has taken a serious trip south as well. I received a damaged shipment (photos) and reported it right away. I got the run around for several days from "Aquiesha" in the customer service Dept before finally agreeing to send replacement. For what they charge for these chocolates, the product AND the service should be MUCH MUCH better.