Rebecca G.

On 11/28/21, we went to the Fossil store in the Woodlands mall in The Woodlands, Texas. We had stepped in to look at the men's wallets. We were greeted by Kyara... one of the most pleasant customer service representatives we've met in a long time. Not only did Kyara help us to find the perfect wallet for family member #1, but because we found the service to be so thoroughly helpful, comfortable, and informative, we ended up purchasing two more wallets, which were not planned at all when we walked in. We were excited to learn that initials could even be embossed into the wallets to make them personal. Katherine embossed all three, did a fantastic job, and was just as sweet as she could be. Over all, our visit to this Fossil store was wonderful and so much more than we could have expected during the busy Christmas season!