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Rebecca R.

Contributor Level

Total Points
161

2 Reviews by Rebecca

  • Cvscaremark.pharmacy

12/2/22

Unbelievably, ridiculously awful. If you want a company that has zero communication between departments, repeatedly screws up orders and doesn't send medications that you need to stay alive, and makes you spend hours a week, week after week, month after month, trying to straighten it out, you've come to the right place! They are literally the worst. A complete joke. 3.8 stars on Consumer Affairs? Can you say Bots and company members writing reviews? Definitely find a local pharmacy that you trust be

Tip for consumers:
they are the worst

Products used:
prescribed medications

  • T-Mobile

10/22/19

I have been a happy customer of T-Mobile for almost 20 years, until recently. It's turned into a complete nightmare. I took advantage of a promotion to add a line and get a free phone, with a supervisor, who set me up with the phone. At the same time, he canceled a tablet line we weren't using.

I have been a happy customer of T-Mobile for almost 20 years, until recently. It's turned into a complete nightmare. I took advantage of a promotion to add a line and get a free phone, with a supervisor, who set me up with the phone. At the same time, he canceled a tablet line we weren't using. Now they are charging me for the phone because they say a free phone is not eligible on account with a canceled line. I didn't know that, and clearly the supervisor who set me up with the plan didn't know it, and only got told that this was the case AFTER months of them adding credits on my line while they tried to straighten it out. I spent hours and hours on the phone with them as they kept trying to fix it. Now they are trying to make me pay for the phone, even though it's their error. I would never have gotten the phone in the first place if it wasn't free. The customer service used to be the best, but it's turned into the worst. Use any other company but them!

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