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After spending I significant amount of time searching for exercise equipment that would be suitable for my lifestyle, I purchased a home jam from the VM innovations website. Confirmation for my order and was informed that I don't wanna be shipped within 2 to 7 days. 7 days later no equipment. I sent an email to inquire and was informed they didn't realize I placed an order and sold out of the machine. However, they have several listed on eBay for a much higher price. Very unprofessional to say the least. Definitely a waste of my time.
Regina E.'s review of VMInnovations earned 3 Very Helpful votes
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They purposely sold me broken equipment. When I called them to get a refund they told me I had to...
I received the wrong product and what I did get was half of what I ordered. I ordered the bonsai...
Hello Regina,
I am so sorry to hear that the item you ordered went out of stock. We are experiencing a higher than expected velocity of sales on these products and unfortunately, the listing was not able to be pulled down in time.
We are very sorry and did issue the refund as soon as the mistake was recognized.
I have requested your full refund. Please allow 3-5 business days for the refund to show on your original method of payment as this is the typical processing time for most payment providers.