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I also thought I was booking through the hotel. When I tried to cancel they said I had booked through Expedia (another company to avoid). It got worse from there. They knew nothing about it. After two hours and numerous phone calls and misinformation I was finally able to cancel the reservation. Then the $14.99 showed up on my credit card. I am disputing that. I knew nothing about it.
Regina S.'s review of Reservations.com earned 3 Very Helpful votes
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