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Rena C.

Contributor Level

Total Points
81

1 Review by Rena

UGG
  • UGG

1/2/24

I have not received my boots I ordered as of yet. I ordered them a month ago, was told once I submitted payment the item was on back order, okay fine, but now a month later and I still don't have my order. I called customer service and they don't have any updates. The warehouse has not did anything with my order in a WHOLE MONTH… This is truly unacceptable… I have never in life had to wait this long on a back order. You received your money so send me my order…. This is very bad service

Tip for consumers:
Your company needs to do better. You received payment I would like to receive my order in a timely fashion, and for there to be no updates customer service could provide for me absurd

Products used:
I ordered boots a month ago and still have not received them and no updates since 12/2/23

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