I've bought wigs from Paula with no problem but that all change since December. I sent the wig back because it looked so fake with so much hair still haven't received my money back in fact they tried charging my card an additional 32.40 but I put a stop to that right away so lucky I called today. I paid 59.66 with tax and shipping (which was suppose to be free) and the additional amount they were trying to charge was suppose to be refunded as of today no refunded but was told it take 24-48 hours. I then ordered a wig on Jan 15 and paid for expedited delivery and as of today the 19th have not received it. I called and was told it was because of the post office it's going to be late. I will NEVER EVER buy another wig from them again! They're a bunch of rip offs and I really do think that they should close their business down!