Thumbnail of user reneec754

Renee C.

Colorado, United States

Contributor Level

Total Points
80

1 Review by Renee

  • Paula Young

1/19/24

I've bought wigs from Paula with no problem but that all change since December. I sent the wig back because it looked so fake with so much hair still haven't received my money back in fact they tried charging my card an additional 32.40 but I put a stop to that right away so lucky I called today. I paid 59.66 with tax and shipping (which was suppose to be free) and the additional amount they were trying to charge was suppose to be refunded as of today no refunded but was told it take 24-48 hours. I then ordered a wig on Jan 15 and paid for expedited delivery and as of today the 19th have not received it. I called and was told it was because of the post office it's going to be late. I will NEVER EVER buy another wig from them again! They're a bunch of rip offs and I really do think that they should close their business down!

Products used:
None

Service
Value
Shipping
Returns
Quality

Renee hasn’t received any votes.

Renee hasn’t received any thanks yous.

Renee doesn’t have any fans yet.

Renee isn’t following anybody yet.

Empty.

Similar Reviewers on Sitejabber

Thumbnail of user kathyw1323
2/26/24

The wig is NOT average size, but smaller and yet they're charging me $20 to exchange it! Shisters!

Thumbnail of user reneecastillo862
2/22/24

BUYERS BEWARE! If you buy a wig from Paula Young Wigs: 1. When buying a wig and paying extra for...