Ordered an item online in July, turns out it was on back order until November. Fine, I waited till november, called again, now being delieved end of november, called again end of november, now being delieved sometime in december, when? No one knows. Everytime on phone for 1 hour before any one picks up. They are a joke.
Hello Reza,
Thank you for your message. I apologize for the delay of your order. I have sent you a private message with our contact information. We look forward to hearing from you.
Sincerely,
Alison
West Elm Social Media Team