I made an order for two items on 4/17/24. I was given the amount charged and the confirmation number. When I did not receive an email confirmation, I called in to ask why on 4/22/24. They had no knowledge of my order. I think it was because I would not accept all their offers of "special deals" to add on. I did check my credit card and they had not charged it. I was grateful but at the same time, I will not buy another thing from them because of their bad CS.