I can certainly live with the ads on the free version but the app has taken it to a new level... I use this app occasionally to track in-flight emergencies on aircraft coming into major airports. The last thing I need while this is happening is to touch the screen, and have a stupid game ad pop up and hijack my audio as well as the app itself... For something as professional as this is supposed to be, you would think a game ad showing some child's play would be the last thing they would throw at you... Sort of makes me feel like they're holding me hostage to make a purchase... Very irritating... Moving on from the app
Hello Richard,
Thank you for reaching out. I am reaching out to you in regard to your Site Jabber review. I do apologize for the inconvenience that you have not received your package yet, please accept my sincerest apologies.
Your package is still in transit to you. We have been made aware of significant shipping delays in getting packages shipped and delivered by our shipping carriers on time. I know how frustrating this has been for you and this is not the answer you were hoping for.
Please click on the link for your UPS tracking:
https://wwwapps.ups.com/WebTracking/track?track=yes&trackNums=1ZW2R4140302361840&requester=ST/trackdetails
Rest assured, your items are on the way! Tracking updates may be slower than expected. Please continue to monitor tracking for the latest updates. We appreciate your patience and hope you and your loved ones stay safe!
For the inconvenience, I refunded you $21.24, which is 25% off of the merchandise. We ask that you please allow 2-7 business days for the refund to reflect back to the original form of payment within 2-7 business days.
I have also emailed you a return label and I have waived the return label fee of $9.99 so that you will not be charged to send the items back to us. Please keep in mind that it will take about 10 business days for the items to get back to the warehouse and then an additional 2-7 business days for you to be refunded back to the original form of payment that was used at chekout.
If I have not resolved this matter to your satisfaction, please let me know how I can be of further assistance.
David | Fan Relations
NFL Shop | https://www.nflshop.com