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Richard H.

Contributor Level

Total Points
80

1 Review by Richard

  • Klipsch

7/9/22
Verified purchase

I really wish I did some research before purchasing the Klipsch Cinema 700 series. This is easily hands down the worst product I have ever bought and I would like to think I am a fair and patient person. I literally spent dozens of hours canvassing the internet, swapping out cables and TV's, and contacting customer support for a solution as to why there was no sound coming from the soundbar. I won't even get into how useless the app is. It took 3 emails and a week to finally get the updated firmware but that didn't help. I finally got the analog and Bluetooth connections to work but the digital and hmdi didn't. The worst part is I couldn't get Dolby atmos because it requires an HDMI connection so it defeated the purpose of me buying this garbage. The nightmare doesn't stop here. Everytime I turn it on it does not connect to the subwoofer and the only way to make it connect is to remove the power cable from the back of the soundbar (not the subwoofer and not the wall plug) and then plug it back in. Now it just sits on my console because its too much of a hassle to take it off the wall everytime I want to hear some music. The good news is that it only took me 45 minutes of trial and error to solve that one. Did I mention that there is a 3 second delay on the remote and you have to point it almost directly at the soundbar for it to work. This is a poorly made product and shame on Klipsch. Never again

Products used:
Home theatre Cinema 700

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