Richard S.

The parts and tools for replacing a Kyocera DuraForce E6820 did all arrive three weeks ago -- April 25,2020. However even after repeated emails they have failed to provide any instruction material whatsoever. Neither hard copy manuals nor links to online videos have been provided. Though we are moderately experienced with repair assembly, it would be both foolish and wasteful to begin such work without accurate graphic and written information.
Given this non-response, we've attempted to communicate with them to initiate a return of goods and refund. Again -- zero response. My pocket (so far) has ben picked. Stay away.