PayPal, while a good company for protecting consumers from predatory sellers (and outright scammers) leaves a lot to be desired if you aren't from the US. They devalue the currency of whomever they are dealing with.
One example is when I was purchasing something on eBay a couple years back (and while there are other examples, this best illustrates my point), the Canadian dollar was worth more than the US greenback. However, the exchange rate used by PayPal devalued the Canadian dollar so it was actually worth less than its American counterpart. In this case, it was devalued by about 5%
This might not sound like much, but consider this. They are likely pocketing the difference between the actual exchange rate and the rate they offer. And if there are (for example) $20 million in transactions from outside the US every day, then that means they are pocketing $1 million per day on the difference in exchange. And that is above their normal profits.
If possible, avoid using PayPal and buy directly from the seller.
Hi Rick, My name is Carl and I'm a manager with nCrowd. I'm so sorry for the trouble you've experienced with your recent purchase. Please email me at carl@ncrowd.com with as many details as you can provide about your purchase so I may look into the matter further. Thank you!