This is the third time in 18 months FedEx has sent my packages from Phoenix, Az. Warehouse to Yuma, Az. Warehouse and blames the mistake on me or the shipper.
Shipping label created the 31st. Of Oct. 2022 packages not pick-up from shipper until the 3rd. Of Nov. 2022.
I asked the shipped if they had contacted FedEx that the two packages were ready for shipment, they assured me they had on the 31st. The same time the labels were printed,
The labels were printed with my correct address and zip code. ( I had the shipped send me a photocopy of labels)
The packages arrived at the Phoenix. Az. Warehouse the morning of the 4th of Nov.
That afternoon the packages were sent to Yuma, Az. Warehouse.
Why, I asked when I called, they tried to tell me that was a Yuma Arizona Zip Code on both packages.
It was not, zip code ******* is not a Yuma Zip Code!
I called Yuma Warehouse.
They can do nothing until late Monday the 7th. Of Nov. And will reship on the 8th. Of Nov to Phoenix, Az. Warehouse.
I called the main headquarters for FedEx in TN. They filed a complaint and promised to get back with me, that was at 9:00AM this morning the 7th. Of November and I have heard nothing.
Monday, 10/31/2022
1:15 AM
Shipment information sent to FedEx
Thursday, 11/3/2022
12:00 AM
Picked up
CHINO, CA
8:25 PM
Arrived at FedEx location
CHINO, CA
8:40 PM
Shipment arriving On-Time
CHINO, CA
Friday, 11/4/2022
10:35 AM
Left FedEx origin facility
CHINO, CA
8:34 PM
Arrived at FedEx location
PHOENIX, AZ
Saturday, 11/5/2022
2:28 AM
Departed FedEx location
PHOENIX, AZ
4:48 AM
At local FedEx facility
YUMA, AZ
6:17 AM
In transit
YUMA, AZ
6:41 AM
Arrived at FedEx location
YUMA, AZ
6:41 AM
Address corrected
UPDATED DELIVERY
Pending
Initially expected: Friday, 11/4/2022
DELAYED
DELIVERY STATUS
In Transit
Shipment is 1 of 2 pieces
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Alerts (2)
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TRACKING ID
**************
FROM
Baldwin? Park, CA US
Label Created
10/31/2022 1:15 AM
PACKAGE RECEIVED BY FEDEX
CHINO, CA
11/3/2022 12:00 AM
IN TRANSIT
Address corrected
YUMA, AZ
11/5/2022 6:41 AM
OUT FOR DELIVERY
TO
Phoenix, AZ US
UPDATED DELIVERY
Pending
Initially expected
11/4/2022
Someone explain to me why, the FedEx warehouse manager who I spoke to could not immediately have those packages sent to me here in Phoenix, Az. After I explain these Lithium Iron Phosphate Batteries were order for a Medical usage for my mothers life-support bed and chair.
He did not care, I was told he could do nothing, the Executive's at the TN. Headquarters didn't care enough to contact me either.
I will never do business with any seller who using FedEx, yes I will ask the seller firsy who they ship with.