Rick P.

**FANTANSTIC EXPERIENCE** Negative reviews of Georgia Shades are simply unfounded. I ordered Gucci sunglasses and they were shipped and received as promised. The glasses are authentic Gucci down to the included documentation, accessories and Gucci bag. If you have questions their 800 number is answered by them in Greenville SC, and an email inquiry was answered within 20 minutes. What more could you ask for? This is a FIRST CLASS company unlike the first online dealer I had the misfortune of ordering from in New York.

****Very Poor Customer Service****I ordered sunglasses on March 18 credit card was dinged the same day. Received 2 different confirmations of order received with no ship info. Called 2 different phone numbers on their site but recorder only / no return call received 6 days later. Inquired via email on 3/21 and received a canned response the following day informing shipment would happen 1-5 days. On day 8 inquired again & received a response frames were not in stock and would be avalable in a few days. I cancelled my order. It's impossible to speak to a live person to get a straight answer. I make several purchases every month from various sites & have never run into such poor service. I spoke t a live person@ Georgiashades.com and the same item will be shipped today!