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Rick C.

Tucson Az

Contributor Level

Total Points
162

2 Reviews by Rick

  • Southern Guarantee Moving and Storage

12/23/23

Buyer beware don't use this moving company
They are broker out the broker takes your money, and then forgets about you, and then you are left in the transporters hands the underbid my project by 58% of the cubic square footage and double the price upon arrival the actual two individuals that showed up were great workers but unfortunately they work for a very poor company. The person in charge of transportation doesn't even listen to you when you're talking to them and trying to explain what's going on and states all kinds of BS to back them, trying to rip you off. The broker was based out of Florida. I don't know where the transporter was located but the paperwork is titled Allied transportation and that used to be a reputable company so I don't know what the heck happened to them after the drivers arrived I tried to contact the broker and my phone says that the person you trying to call is not reachable another words once they get your money you're cut off from the broker so you're only form of contact is now the transportation team the broker was told from the very beginning that I was only paying by credit card of which they charge me 3.9% to use my credit card and took my deposit the transportation team only takes cashiers checks money orders it was a terrible day and because of that I'm now not going to be with my family for Christmas so once again, do not put yourself through this headache and do not use Allied transportation or Allied van lines
Save yourself the hassle and use your local companies. There are local companies within 60 miles of almost everywhere. Beacon United Horizon. Whatever you do ask if whoever you're purchasing your service from is a broker you don't want to do that go direct. I hope this comment saves someone else time energy.

Tip for consumers:
Buyer, beware don’t use Allied transportation or Allied van lines through a broker. You’re only going to get ripped off. They literally went through my entire list of what I was shipping. Their calculation of what I was shipping was spot on with a company that physically came to my house of 760 ft.³ and when the driver showed up he told me my house had over 1600 ft.³ of furniture and understand someone being off 10 to 20% but off 57% that’s called rip off scam artist

Products used:
Buyer beware don’t use this moving company
They are broker out the broker takes your money, and then forgets about you, and then you are left in the transporters hands the underbid my project by 58% of the cubic square footage and double the price upon arrival the actual two individuals that showed up were great workers but unfortunately they work for a very poor company. The person in charge of transportation doesn’t even listen to you when you’re talking to them and trying to explain what’s going on and states all kinds of BS to back them, trying to rip you off. The broker was based out of Florida. I don’t know where the transporter was located but the paperwork is titled Allied transportation and that used to be a reputable company so I don’t know what the heck happened to them after the drivers arrived I tried to contact the broker and my phone says that the person you trying to call is not reachable another words once they get your money you’re cut off from the broker so you’re only form of contact is now the transportation team the broker was told from the very beginning that I was only paying by credit card of which they charge me 3.9% to use my credit card and took my deposit the transportation team only takes cashiers checks money orders it was a terrible day and because of that I’m now not going to be with my family for Christmas so once again, do not put yourself through this headache and do not use Allied transportation or Allied van lines
Save yourself the hassle and use your local companies. There are local companies within 60 miles of almost everywhere. Beacon United Horizon. Whatever you do ask if whoever you’re purchasing your service from is a broker you don’t want to do that go direct. I hope this comment saves someone else time energy.

Service
Value
Shipping
Returns
Quality
  • Car Shield

11/28/23

After three years with my car shield policy on my Ford fusion, I added my Subaru Crosstrek and three months after having my cross trek the hybrid motor needed to be rebuilt and because of a bulletin from 2017 the claim was denied and I'm sure with this scam company Anytime you submit a claim for anything they're gonna come up with a reason as to why it's not covered under the policy even though you have the highest policy covering everything possible I canceled my two policies. I would never recommend Carshield and their TV advertisements are an absolute abuse of customer relations. When we first submitted the claim it took 10 days of back-and-forth before we could open up a claim they wouldn't submit the parts list from me the customer they had to speak with the dealership and the Subaru dealership in Tucson Arizona. Service department were very laid-back and lazy and did nothing in an attempt to get the job Which would have netted them an $8000 service you think they would've worked the little harder. The service manager was less responsive than the front desk people I would never recommend service at Tucson Subaru either. It's really a shame to say that customer service has really been lost, in this new generation

Products used:
Didn’t do repair because Carshield denied the claim due to a seven-year-old bulletin which has nothing to do with Worn parts on the hybrid motor after three years of policy on one car and three months on the newest used car, I canceled my plan, figuring that every time I go to a service center they’re going to come up with some stupid finding in their favor not to cover your claim as a customer, I feel totally violated and ripped off from a nationwide company spending millions of dollars on advertising and promoting false information about their coverage

Service
Value
Shipping
Returns
Quality
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Carshield R. – Car Shield Rep

We apologize if you feel this way. We do go over what is covered with you on the initial phone call and also send you the policy.

Even though we are sorry to see you go as a customer, we hope you keep us in mind for the future. If there is anything more we can do for you, please give us a call.

Rick Has Earned 2 Votes

Rick C.'s review of Southern Guarantee Moving and Storage earned 2 Very Helpful votes

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