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Rikki P.

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Total Points
201

1 Review by Rikki

  • NeonSignsUSA.com

5/9/19

I ordered a neon sign from this company 6 months ago and still have not received it. They do not portray accurate statuses of the order online, they do not answer the phones for customer service (or any options on the phone line I tried them all). In attached picture it says "In Transit" which was the status after "Packing" for 7 weeks. In transit apparently means "Ready to Ship" but not shipped... They rarely answer emails and even then only answer canned responses for 1/3 of your questions. Do not order from this company - stay away.

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