Riley A.

This was my first time using Vanguard Van Lines and it was an ideal moving experience for us. We had Boris, Joshua and another 4 moving guys; they had such a great attitude throughout the entire process and their approach to customer service is why I would use this company again.

On the day of the move, the movers contacted us via phone to let us know they were leaving the warehouse which started the time clock. They showed up on time and made sure that they did not block any of our neighbors driveways or the street. The lead provided me with an outline of what they would be doing for us and also provided the details of their start time, etc. This was very clear so there would be no confusion of what we would be charged for and I really appreciate having this information. Once everything was signed, they started moving stuff and packing the truck and they were super fast and efficient, all while being able to have a good rapport with myself, my husband, and each other. They were able to empty out our second floor 1 bed/1bath condo in about 8 hours and move all our things into the new place in less than 2 weeks. They were very careful with moving the furniture in and out of both places, made sure to put each item in the correctly labeled room or ask for direction, and there was no damage to our things or either location. Once everything was completed, they again outline the end time and explained the final costs.

I would definitely use this company again because of the crews great attitude and also because they were detailed oriented with the actual move and letting us know what to expect. If you are looking for movers, definitely give Vanguard Van Lines a call.