Rina J.

Extremely rude staff, no idea how they can afford to continue running with the awful way they treat players. I joined at around 10 or 11 years old and have been playing on and off for years, I had forgotten my password at one point, being a kid, and made a new account. Never had ever traded points or shared anything to my old account. I then ended up remembering my old account and went back on in preference to the original account. Left it for a while and would come back occasionally to play. I then ended up randomly getting banned so I emailed to ask why, they were very rude in the email and said it was because I abused the multiple account rule as they don't allow trading to gain more points. What? I never saw ANY rule listed there when I was a child. This was around 12 years ago! I innocently just wanted to have pets and play for nostalgia. I have never abused the point system or even go on the newer account more than twice. Waste of time trying to get any help. The website also has had basically no upgrades in 10 years.